Effective Date: 01-01-2025
Website: https://theoccultora.com
At TheOccultora, we strive to deliver your spiritual and metaphysical tools safely and efficiently. Please review our shipping terms and timelines below.
1. Processing Time
All orders are processed within 2–5 business days.
Custom-made or ritual-prepared items may take up to 7–10 business days depending on complexity.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We appreciate your patience during peak times.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and package weight.
Estimated delivery times:
Domestic (within [your country]): 3–7 business days
International: 7–21 business days (varies by destination and customs)
Note: Delivery times are estimates and not guaranteed.
3. Tracking Your Order
Once your order is shipped, you will receive an email with your tracking number. You can use this to track your package’s status online.
4. International Shipping
We offer worldwide shipping to most countries. However:
Customs duties, VAT, and import taxes are the responsibility of the customer.
Delays may occur due to customs clearance.
Please check your local regulations before ordering.
5. Wrong or Incomplete Address
We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout. Please double-check your details before confirming your order.
If your package is returned to us, reshipping fees will apply.
6. Lost or Delayed Packages
If your package is significantly delayed or marked “delivered” but not received:
Contact your local courier or postal office first
Then reach out to us at support@theoccultora.com and we’ll assist as best we can
We are not liable for shipping delays caused by weather, courier backlogs, or customs.
7. Shipping Restrictions
Due to legal restrictions, some items (such as herbs, oils, or spiritual tools) may not be shippable to certain locations. If this affects your order, we will contact you.
8. Contact Us
If you have questions about your order or shipping, contact:
TheOccultora Support Team
Email: support@theoccultora.com
Website: https://theoccultora.com
